Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction Paperback - 1997
by William Byham; Jeff Cox
In the first edition of "Zapp!", Byham revealed a brilliant new system for jump-starting corporate success--with smart, efficient, and effective methods for motivating employees and improving productivity. Now updated to keep pace with the ever-changing business environment of the nineties, this revised edition brings new insights that are sure to boost any company's quality, productivity, and bottom line.
First line
Once upon a time, in a magic land called America, there lived a normal guy named Ralph Rosco.
From the jacket flap
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
Details
- Title Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
- Author William Byham; Jeff Cox
- Binding Paperback
- Edition Revised
- Pages 224
- Volumes 1
- Language ENG
- Publisher Ballantine Books, New York
- Date 1997-11-11
- Illustrated Yes
- Features Illustrated
- ISBN 9780449002827 / 0449002829
- Weight 0.4 lbs (0.18 kg)
- Dimensions 7.9 x 5.1 x 0.6 in (20.07 x 12.95 x 1.52 cm)
- Library of Congress subjects Interpersonal relations, Employee empowerment
- Library of Congress Catalog Number 97097003
- Dewey Decimal Code 650.13
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