Collection Management Handbook: The Art of Getting Paid Hardcover - 2003
by A. Michael Coleman
Summary
First line
The title collector conjures up a very negative image.
From the jacket flap
For most of today's successful companies, the overriding corporate mission is to generate new customers and dazzle creditors with new technology. But maintaining a healthy bottom line isn't the sole province of sales and marketing. The fact is, more than any other aspect of a business, the management of receivables-or getting existing customers to pay and avoiding bad debt write-offs-can mean the difference between profits and peril.
You don't have to be gifted to be a great credit collector. Experience isn't necessarily the answer, either. All you need is a desire to learn from the best...and that's the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook: The Art of Getting Paid, Third Edition, by consummate bill collector and bestselling author A. Michael Coleman, puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry's top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday's dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers.
The Third Edition features an indispensable set of new tools: easy-to-implement strategies on utilizing small-claims courts nationwide; expanded investigative resources; a look at recovery of money judgments; and much more. You'll get up to speed on potent legal remedies, including how to initiate an impleader action, which trumps the "I can't pay you because I haven't been paid" excuse. There's also an accounts receivable exam/solutions gauge, which arms you with the legal knowledge and strategic insight to go after the worst debtor offenders.
In the credit-granting arena, the book offers plenty of simple creditor-shielding methods designed to prevent a bad debt, while emphasizing that the science of receivables management hinges on numerous persuasion skills, from negotiation to intimidation.
The ultimate goal of any professional bill collector is simple: to turn credit sales into bank deposits. The trick is to multiply your debt recoveries when your livelihood depends on it. For that, you can depend on the Collection Management Handbook.
Details
- Title Collection Management Handbook: The Art of Getting Paid
- Author A. Michael Coleman
- Binding Hardcover
- Edition 3rd Edition
- Pages 312
- Volumes 1
- Language ENG
- Publisher Wiley, Hoboken, New Jersey, U.S.A.
- Date 2003-12-08
- Illustrated Yes
- Features Dust Cover, Illustrated, Index, Table of Contents
- ISBN 9780471456049 / 0471456047
- Weight 1.68 lbs (0.76 kg)
- Dimensions 9.66 x 7.92 x 1.04 in (24.54 x 20.12 x 2.64 cm)
- Library of Congress subjects Collecting of accounts
- Library of Congress Catalog Number 2003057667
- Dewey Decimal Code 658.88
More Copies for Sale
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- Used
- Acceptable
- Hardcover
- Condition
- Used - Acceptable
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
-
$5.99FREE shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 2
- Seller
-
Seattle, Washington, United States
- Item Price
-
$5.99FREE shipping to USA
Show Details
Collection Management Handbook : The Art of Getting Paid
by Coleman, A. Michael
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
$8.10FREE shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- Used
- Hardcover
- Condition
- Used: Good
- Edition
- 3
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
HOUSTON, Texas, United States
- Item Price
-
$9.79FREE shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- Used
- Very Good
- Hardcover
- Condition
- Used - Very Good
- Edition
- Third Edition
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
Tolar, Texas, United States
- Item Price
-
$12.00$4.75 shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- Used
- Hardcover
- Condition
- Used:Good
- Edition
- 3
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
HOUSTON, Texas, United States
- Item Price
-
$28.03FREE shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- Used
- Good
- Hardcover
- Condition
- Used - Good
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
Newport Coast, California, United States
- Item Price
-
$41.44FREE shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by Coleman, A. Michael
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 1
- Seller
-
San Diego, California, United States
- Item Price
-
$81.52$5.45 shipping to USA
Show Details
Collection Management Handbook: The Art of Getting Paid
by A.Michael Coleman
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 2
- Seller
-
Southport, Merseyside, United Kingdom
- Item Price
-
$158.46$12.80 shipping to USA
Show Details
Collection Management Handbook – The Art of Getting Paid 3e
by A. Michael Coleman
- New
- Hardcover
- Condition
- New
- Binding
- Hardcover
- ISBN 10 / ISBN 13
- 9780471456049 / 0471456047
- Quantity Available
- 2
- Seller
-
Exeter, Devon, United Kingdom
- Item Price
-
$174.93$12.87 shipping to USA