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Customer Service for Dummies:
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Customer Service for Dummies: Paperback - 2006 - 3rd Edition

by Karen Leland; Keith Bailey


From the publisher

Includes index.

First line

In the old days, nobody wrote books about service.

Details

  • Title Customer Service for Dummies:
  • Author Karen Leland; Keith Bailey
  • Binding Paperback
  • Edition number 3rd
  • Edition 3
  • Pages 380
  • Volumes 1
  • Language ENG
  • Publisher For Dummies, Indianapolis, IN
  • Date 2006
  • Illustrated Yes
  • ISBN 9780471768692 / 0471768693
  • Weight 1.32 lbs (0.60 kg)
  • Dimensions 9.24 x 7.44 x 0.89 in (23.47 x 18.90 x 2.26 cm)
  • Library of Congress Catalog Number 2006920629
  • Dewey Decimal Code 658.812

About the author

Karen Leland and Keith Bailey are cofounders of the Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training. Clients include Oracle, IBM, Avis, and Lucent.
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by Bailey, Keith

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Customer Service for Dummies
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Customer Service for Dummies

by Leland, Karen

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Wiley, 2006. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,700grams, ISBN:9780471768692
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Customer Service For Dummies
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Customer Service For Dummies

by Leland, Karen

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Customer Service for Dummies
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by Leland, Karen, Bailey, Keith

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Customer Service for Dummies
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Customer Service for Dummies

by Leland, K. and Bailey, K.,

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ISBN 10 / ISBN 13
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Customer Service for Dummies® (3rd Edn)
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Customer Service for Dummies® (3rd Edn)

by Leland, K and Bailey, K

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ISBN 10 / ISBN 13
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Wiley, 2006. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:9780471768692
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Customer Service For Dummies
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Customer Service For Dummies

by Leland, Karen

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Customer Service For Dummies
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Customer Service For Dummies

by Leland, Karen

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Customer Service For Dummies

by Leland, Karen; Bailey, Keith

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