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New. Disc(s) show signs of moderate wear and tear. Case shows moderate to high wear and tear. All items include the original case and artwork. Item is sealed; not verified by manufacturer. Cover has some rubbing and edgewear. Access codes, CD's, and other accessories may not be included.
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First, Break All The Rules What The Worlds Greatest Managers Do Differently Compact disk - 2000
by Curt Coffman
Summary
The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why.
Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance.
In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.
There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance.
In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.
There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Details
- Title First, Break All The Rules What The Worlds Greatest Managers Do Differently
- Author Curt Coffman
- Binding Compact Disk
- Edition Abridged
- Language EN
- Publisher Simon & Schuster Audio, Riverside, New Jersey, U.S.A.
- Date November 1, 2000
- ISBN 9780743510110
Media reviews
"As the authors put it, "a great deal of the value of a company lies between the ears of its employees." The key to success is growing that value by listening to and understanding what lies in their hearts -- Mssrs. Buckingham and Coffman have found a direct way to measure and make that critical connection. At Carlson Companies, their skills are helping us become the truly caring company that will succeed in the marketplace of the future."âÈ'Marilyn Carlson Nelson President and CEO, Carlson Companies
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First, Break All The Rules: What The Worlds Greatest Managers Do Differently
by Buckingham, Marcus
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First, Break All The Rules: What The Worlds Greatest Managers Do Differently
by Buckingham, Marcus; Coffman, Curt
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United States: Gallup Press, 2000. Audio Book. Very Good. AUDIO CD. 3 BRAND NEW AUDIO CDS. NEW IN THE SHRINK WRAP. Just a bit of shelf wear to the box. NEW CDS INSIDE. Enjoy this RELIABLE AUDIO CD performance for your home and library..
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First, Break All The Rules: What The Worlds Greatest Managers Do Differently
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First, Break All The Rules: What The Worlds Greatest Managers Do Differently
by Buckingham, Marcus; Coffman, Curt; Buckingham, Marcus [Reader]
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Gallup Press, 2000-11-01. Audio CD. New. New. In shrink wrap. Looks like an interesting title!
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