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Modern Retail Management: Practical Retail Fundamentals in the Connected Age
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Modern Retail Management: Practical Retail Fundamentals in the Connected Age Paperback - 2014

by Richard Hammond


Details

  • Title Modern Retail Management: Practical Retail Fundamentals in the Connected Age
  • Author Richard Hammond
  • Binding Paperback
  • Pages 304
  • Volumes 1
  • Language ENG
  • Publisher Kogan Page
  • Date 2014-02
  • ISBN 9780749465865 / 0749465867

About the author


Richard Hammond
has worked in retail at every level from executive positions within Head Office teams and as a consultant, specializing in retail. In his consulting work, Hammond has helped leading retail brands such as Whitbread, Pizza Hut, Barclays and KFC to engage and motivate their staff. For the past 8 years, he has run his own retail consulting company Smart Circle specializing in customer experience improvement, format development and retail trouble shooting. He is the author of the book, Smart Retail (3rd edition, Pearson)