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New Service Development: Creating Memorable Experiences
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New Service Development: Creating Memorable Experiences Paperback - 1999 - 1st Edition

by James A. Fitzsimmons; Mona J. Fitzsimmons


Details

  • Title New Service Development: Creating Memorable Experiences
  • Author James A. Fitzsimmons; Mona J. Fitzsimmons
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 344
  • Volumes 1
  • Language ENG
  • Publisher Sage Publications, Inc
  • Date 1999-11-12
  • ISBN 9780761917427 / 076191742X
  • Weight 1.02 lbs (0.46 kg)
  • Dimensions 9.2 x 6.06 x 0.69 in (23.37 x 15.39 x 1.75 cm)
  • Library of Congress subjects Customer services, Product management
  • Library of Congress Catalog Number 99050410
  • Dewey Decimal Code 658.812
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New Service Development: Creating Memorable Experiences
Stock Photo: Cover May Be Different

New Service Development: Creating Memorable Experiences

by Fitzsimmons, JA and Fitzsimmons, MJ (eds)

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Paperback
ISBN 10 / ISBN 13
9780761917427 / 076191742x
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Sage Publications, Inc, 2000. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9780761917427
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New Service Development : Creating Memorable Experiences
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New Service Development : Creating Memorable Experiences

by Fitzsimmons, James A., Fitzsimmons, Mona J

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9780761917427 / 076191742x
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SAGE Publications, Incorporated. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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New Service Development : Creating Memorable Experiences

New Service Development : Creating Memorable Experiences

by James A. Fitzsimmons; Mona J. Fitzsimmons

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ISBN 10 / ISBN 13
9780761917427 / 076191742X
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SAGE Publications, Incorporated, 1999. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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New Service Development : Creating Memorable Experiences
Stock Photo: Cover May Be Different

New Service Development : Creating Memorable Experiences

by Fitzsimmons, James A., Fitzsimmons, Mona J

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ISBN 10 / ISBN 13
9780761917427 / 076191742x
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SAGE Publications, Incorporated. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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New Service Development: Creating Memorable Experiences
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New Service Development: Creating Memorable Experiences

by Fitzsimmons, James A.

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New Service Development: Creating Memorable Experiences
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New Service Development: Creating Memorable Experiences

by Fitzsimmons, James A.; Fitzsimmons, Mona J

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ISBN 10 / ISBN 13
9780761917427 / 076191742X
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New Service Development: Creating Memorable Experiences
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New Service Development: Creating Memorable Experiences

by James A. Fitzsimmons

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New Service Development
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New Service Development

by James A. Fitzsimmons

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9780761917427 / 076191742X
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Sage Publications , pp. 348 . Papeback. New.
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New Service Development: Creating Memorable Experiences

New Service Development: Creating Memorable Experiences

by James A. Fitzsimmons

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  • Paperback
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Paperback
ISBN 10 / ISBN 13
9780761917427 / 076191742x
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Paperback / softback. New. This title addresses issues of how to develop new service products -- where the concept of service has moved from transaction to experience.
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New Service Development: Creating Memorable Experiences

New Service Development: Creating Memorable Experiences

by James A. Fitzsimmons

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  • Paperback
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New
Binding
Paperback
ISBN 10 / ISBN 13
9780761917427 / 076191742x
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Southport, Merseyside, United Kingdom
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Description:
Paperback / softback. New. This title addresses issues of how to develop new service products -- where the concept of service has moved from transaction to experience.
Item Price
$144.69
$12.85 shipping to USA