Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care Paperback - 2002
by Margaret Gerteis (Editor); Susan Edgman-Levitan (Editor); Jennifer Daley (Editor)
First line
Some years ago, when officials in Massachusetts tried to close a small and foundering community hospital in the north-central part of the state, busloads of loyal patients and angry citizens descended on the State House in protest and ultimately fought the effort all the way to the Supreme Judicial Court of the Commowealth.
From the rear cover
In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient's perspective to the design and delivery of health serices, providers can improve their ability to meet patient's needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient-Centered Care is described and used throughout the book.
Details
- Title Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care
- Author Margaret Gerteis (Editor); Susan Edgman-Levitan (Editor); Jennifer Daley (Editor)
- Binding Paperback
- Edition First Printing
- Pages 368
- Volumes 1
- Language ENG
- Publisher Jossey-Bass, San Francisco, California, U.S.A.
- Date 2002-05-03
- Features Index, Table of Contents
- ISBN 9780787962203 / 0787962201
- Weight 1.06 lbs (0.48 kg)
- Dimensions 9.06 x 6.16 x 0.95 in (23.01 x 15.65 x 2.41 cm)
-
Themes
- Topical: Family
- Library of Congress Catalog Number 93000051
- Dewey Decimal Code 610.696
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