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Best Practices in Customer Service
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Best Practices in Customer Service Paperback - 1999 - 1st Edition

by Ron Zemke; John A. Woods (Editor)


Details

  • Title Best Practices in Customer Service
  • Author Ron Zemke; John A. Woods (Editor)
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 425
  • Volumes 1
  • Language ENG
  • Publisher Amacom, Saranac Lake, New York, U.S.A
  • Date 1999-01
  • ISBN 9780814470282 / 0814470289
  • Weight 2.21 lbs (1.00 kg)
  • Dimensions 11.04 x 8.34 x 1.16 in (28.04 x 21.18 x 2.95 cm)
  • Library of Congress subjects Customer services
  • Library of Congress Catalog Number 98-31888
  • Dewey Decimal Code 658.812

About the author

"RON ZEMKE (Minneapolis, MN) is president of Performance Research Associates and co-author of AMACOM's Knock Your Socks Off Service series.

JOHN A. WOODS (Madison, WI) is president of CWL Publishing Enterprises, a business book developer specializing in quality management."

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Best Practices in Customer Service

Best Practices in Customer Service

by Zemke

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Best Practices in Customer Service

Best Practices in Customer Service

by Zemke

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Binding
Paperback
ISBN 10 / ISBN 13
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Best Practices in Customer Service
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Best Practices in Customer Service

by Zemke, Ron

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ISBN 10 / ISBN 13
9780814470282 / 0814470289
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Best Practices in Customer Service
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Best Practices in Customer Service

by Zemke, Ron

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ISBN 10 / ISBN 13
9780814470282 / 0814470289
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AMACOM. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Best Practices in Customer Service
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Best Practices in Customer Service

by Zemke

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Paperback
ISBN 10 / ISBN 13
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Amacom, 1999. Paperback. Very Good. Former library book. Edition 1999. Ammareal gives back up to 15% of this book's net price to charity organizations.
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Best Practices in Customer Service
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Best Practices in Customer Service

by Ron Zemke

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ISBN 10 / ISBN 13
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AMACOM, 1999. Paperback. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions.
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Best Practices in Customer Service
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Best Practices in Customer Service

by Ron Zemke; Editor-John A. Woods

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ISBN 10 / ISBN 13
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Best Practices in Customer Service
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Best Practices in Customer Service

by Zemke, Ron

  • Used
Condition
Used - Very Good
ISBN 10 / ISBN 13
9780814470282 / 0814470289
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Best Practices in Customer Service
Stock Photo: Cover May Be Different

Best Practices in Customer Service

by Zemke, Ron

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9780814470282 / 0814470289
Quantity Available
1
Seller
Frederick, Maryland, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
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Description:
AMACOM. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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Best Practices in Customer Service
Stock Photo: Cover May Be Different

Best Practices in Customer Service

by Ron Zemke

  • Used
  • Paperback
  • first
Condition
Used - Good Condition
Edition
[ Edition: first ]
Binding
Paperback
ISBN 10 / ISBN 13
9780814470282 / 0814470289
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[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: AMACOM Pub Date: 1/25/1999 Binding: Paperback Pages: 425
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