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A Guide to Customer Service Skills for the Service Desk Professional
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A Guide to Customer Service Skills for the Service Desk Professional Paperback - 2014 - 4th Edition

by Donna Knapp


Details

  • Title A Guide to Customer Service Skills for the Service Desk Professional
  • Author Donna Knapp
  • Binding Paperback
  • Edition number 4th
  • Edition 4
  • Pages 544
  • Volumes 1
  • Language ENG
  • Publisher Cengage Learning
  • Date 2014-05
  • Features Bibliography, Glossary, Index
  • ISBN 9781285063584 / 1285063589
  • Weight 1.45 lbs (0.66 kg)
  • Dimensions 9 x 7.3 x 0.8 in (22.86 x 18.54 x 2.03 cm)
  • Library of Congress subjects Computer industry - Customer services, Computer service industry - Vocational
  • Library of Congress Catalog Number 2014934994
  • Dewey Decimal Code 004.068
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A Guide to Customer Service Skills for the Service Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Service Desk Professional

by Knapp, Donna

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  • Paperback
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Paperback
ISBN 10 / ISBN 13
9781285063584 / 1285063589
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A Guide to Customer Service Skills for the Service Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Service Desk Professional

by Knapp, Donna

  • Used
  • Good
  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9781285063584 / 1285063589
Quantity Available
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Cengage Learning, 2014-05-07. Paperback. Good. US Edition Textbook, May Have Highlights, Notes and/or Underlining, BOOK ONLY-NO ACCESS CODE, NO CD, Ships with Emailed Tracking from USA
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A Guide to Customer Service Skills for the Service Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Service Desk Professional

by Knapp, Donna

  • Used
  • Good
  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9781285063584 / 1285063589
Quantity Available
1
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Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Item Price
$59.59
FREE shipping to USA