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How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way Paperback - 2011
by Roger Connors; Tom Smith
From the bestselling authors of "The Oz Principle" comes a collection of new strategies for holding people accountable while building morale. The authors show how to establish clear expectations and manage the unmet expectations that inevitably occur.
Summary
The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.
The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?"
Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.
As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.
The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?"
Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.
As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.
Details
- Title How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
- Author Roger Connors; Tom Smith
- Binding Paperback
- Edition Reprint
- Pages 272
- Volumes 1
- Language ENG
- Publisher Portfolio
- Date 2011-07-26
- ISBN 9781591844143 / 1591844142
- Weight 0.55 lbs (0.25 kg)
- Dimensions 8.16 x 5.92 x 0.74 in (20.73 x 15.04 x 1.88 cm)
- Ages 18 to UP years
- Grade levels 13 - UP
- Dewey Decimal Code 658.3
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How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
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