Skip to content

How Did That Happen?: Holding People Accountable for Results the Positive,
Stock Photo: Cover May Be Different

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way Paperback - 2011

by Roger Connors; Tom Smith

From the bestselling authors of "The Oz Principle" comes a collection of new strategies for holding people accountable while building morale. The authors show how to establish clear expectations and manage the unmet expectations that inevitably occur.


Summary

The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.

The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?"

Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.

As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.

From the publisher

Roger Connors and Tom Smith are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel to The Oz Principle.


Tom Smith and Roger Connors are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel to The Oz Principle.

Details

  • Title How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
  • Author Roger Connors; Tom Smith
  • Binding Paperback
  • Edition Reprint
  • Pages 272
  • Volumes 1
  • Language ENG
  • Publisher Portfolio
  • Date 2011-07-26
  • ISBN 9781591844143 / 1591844142
  • Weight 0.55 lbs (0.25 kg)
  • Dimensions 8.16 x 5.92 x 0.74 in (20.73 x 15.04 x 1.88 cm)
  • Ages 18 to UP years
  • Grade levels 13 - UP
  • Dewey Decimal Code 658.3

Media reviews

END

About the author

Roger Connors and Tom Smith are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel toThe Oz Principle.

Tom Smith and Roger Connors are cofounders of Partners in Leadership, an international management consulting firm with hundreds of clients in almost all major industries. They are also the coauthors of Journey to the Emerald City, a sequel toThe Oz Principle.

Back to Top

More Copies for Sale

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger, Smith, Tom

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
1
Seller
Frederick, Maryland, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
$4.00
$3.99 shipping to USA

Show Details

Description:
Portfolio Trade. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Item Price
$4.00
$3.99 shipping to USA
How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger

  • Used
Condition
UsedGood
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
2
Seller
Imperial, Missouri, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$4.74
FREE shipping to USA

Show Details

Description:
UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Item Price
$4.74
FREE shipping to USA
How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger; Smith, Tom

  • Used
  • Good
  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
1
Seller
Memphis, Tennessee, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$5.11
FREE shipping to USA

Show Details

Description:
Portfolio Trade, 2011-07-26. paperback. Good. 88x11x135.
Item Price
$5.11
FREE shipping to USA
How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger

  • Used
Condition
UsedGood
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
1
Seller
Interlochen, Michigan, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$5.99
FREE shipping to USA

Show Details

Description:
UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Item Price
$5.99
FREE shipping to USA
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

by Tom Smith; Roger Connors

  • Used
  • Very Good
  • Paperback
Condition
Used - Very Good
Binding
Paperback
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
2
Seller
Seattle, Washington, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
$5.99
FREE shipping to USA

Show Details

Description:
Penguin Publishing Group, 2011. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
$5.99
FREE shipping to USA
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

by Roger Connors; Tom Smith

  • Used
  • Very Good
  • Paperback
Condition
Used - Very Good
Binding
Paperback
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
2
Seller
Seattle, Washington, United States
Seller rating:
This seller has earned a 4 of 5 Stars rating from Biblio customers.
Item Price
$5.99
FREE shipping to USA

Show Details

Description:
Penguin Publishing Group, 2011. Paperback. Very Good. Disclaimer:Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
$5.99
FREE shipping to USA
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger, Smith, Tom

  • Used
Condition
Used - Very Good
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
1
Seller
Mishawaka, Indiana, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$6.66
FREE shipping to USA

Show Details

Description:
Penguin Publishing Group. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
$6.66
FREE shipping to USA
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger, Smith, Tom

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
2
Seller
Mishawaka, Indiana, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$6.74
FREE shipping to USA

Show Details

Description:
Penguin Publishing Group. Used - Good. Used book that is in clean, average condition without any missing pages.
Item Price
$6.74
FREE shipping to USA
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger, Smith, Tom

  • Used
Condition
Used - Good
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
1
Seller
Reno, Nevada, United States
Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
Item Price
$6.74
FREE shipping to USA

Show Details

Description:
Penguin Publishing Group. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
$6.74
FREE shipping to USA
How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
Stock Photo: Cover May Be Different

How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

by Connors, Roger

  • Used
  • Paperback
Condition
Used: Good
Edition
Reprint
Binding
Paperback
ISBN 10 / ISBN 13
9781591844143 / 1591844142
Quantity Available
1
Seller
HOUSTON, Texas, United States
Seller rating:
This seller has earned a 3 of 5 Stars rating from Biblio customers.
Item Price
$8.44
FREE shipping to USA

Show Details

Description:
Portfolio, 2011-07-26. Reprint. paperback. Used: Good.
Item Price
$8.44
FREE shipping to USA