Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customerssolving Customer Nightmares and Soothing Nightmare Custome Paperback - 1996 - 1st Edition
by Kristin Anderson; Ron Zemke
First line
Who among us hasn't been in the shower the day after a customer has unjustly and uncivilly climbed all over us and imagined a rematch, wherein we fix that awful person with a steely eye and, in a voice crisp as a January morning in Maine, render the rascal speechless?
Details
- Title Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customerssolving Customer Nightmares and Soothing Nightmare Custome
- Author Kristin Anderson; Ron Zemke
- Binding Paperback
- Edition number 1st
- Edition 1
- Pages 176
- Volumes 1
- Language ENG
- Publisher Amacom, Saranac Lake, New York, U.S.A.
- Date October 1996
- Illustrated Yes
- ISBN 9780814478844 / 0814478840
- Weight 0.55 lbs (0.25 kg)
- Dimensions 8.56 x 6.82 x 0.51 in (21.74 x 17.32 x 1.30 cm)
- Library of Congress subjects Customer services, Consumer complaints
- Library of Congress Catalog Number 95-30884
- Dewey Decimal Code 658.812
More Copies for Sale
Stock Photo: Cover May Be Different
Knock Your Socks off Answers : Solving Customer Nightmares and Soothing Nightmare Customers
by Zemke, Ron, Anderson, Kristin
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
$5.00FREE shipping to USA
Show Details
Description:
AMACOM. Used - Good. Used book that is in clean, average condition without any missing pages.
Item Price
$5.00
FREE shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)
by ANDERSON
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Englewood, Colorado, United States
- Item Price
-
$5.50$3.99 shipping to USA
Show Details
Description:
AMACOM/American Management Association, September 1995. Trade Paperback Trade Paperback. Good. Light edge and corner wear. Pages still clean and tight. All orders shipped with tracking number and e-mail confirmation. All Orders Shipped With Tracking And Delivery Confirmation Numbers.
Item Price
$5.50
$3.99
shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)
by Anderson, Kristin, Zemke, Ron
- Used
- Condition
- New
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Frederick, Maryland, United States
- Item Price
-
$5.63$3.99 shipping to USA
Show Details
Description:
AMACOM. Used - Like New. Like New condition. A near perfect copy that may have very minor cosmetic defects.
Item Price
$5.63
$3.99
shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks off Answers : Solving Customer Nightmares and Soothing Nightmare Customers
by Zemke, Ron, Anderson, Kristin
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
$5.73FREE shipping to USA
Show Details
Description:
AMACOM. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Item Price
$5.73
FREE shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks off Answers : Solving Customer Nightmares and Soothing Nightmare Customers
by Zemke, Ron, Anderson, Kristin
- Used
- Condition
- Used - Good
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Mishawaka, Indiana, United States
- Item Price
-
$5.73FREE shipping to USA
Show Details
Description:
AMACOM. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Item Price
$5.73
FREE shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers (Knock Your Socks Off Series)
by Zemke, Ron,Anderson, Kristin
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Springdale, Arkansas, United States
- Item Price
-
$5.98$3.95 shipping to USA
Show Details
Description:
AMACOM, 1995-09-18. Paperback. Good. 0.5000 in x 8.8000 in x 5.9000 in. This is a used book in good condition and may show some signs of use or wear .
Item Price
$5.98
$3.95
shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares & Soothing Nightmare Customers (Knock Your Socks Off Series)
by Anderson, Kristin
- New
- Condition
- New
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 2
- Seller
-
Rockford, Illinois, United States
- Item Price
-
$6.00$3.99 shipping to USA
Show Details
Description:
New. The item is Brand New!
Item Price
$6.00
$3.99
shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers
by Kristin Anderson; Ron Zemke
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
HOUSTON, Texas, United States
- Item Price
-
$6.55FREE shipping to USA
Show Details
Description:
AMACOM, 1995-09-18. Paperback. Good.
Item Price
$6.55
FREE shipping to USA
Knock Your Socks off Answers : Solving Customer Nightmares and Soothing Nightmare Customers
by Ron Zemke; Kristin Anderson
- Used
- Very Good
- Paperback
- Condition
- Used - Very Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Seattle, Washington, United States
- Item Price
-
$6.65FREE shipping to USA
Show Details
Description:
AMACOM, 1995. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Item Price
$6.65
FREE shipping to USA
Stock Photo: Cover May Be Different
Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers
by Anderson, Kristin and Ron Zemke
- Used
- Fine
- Paperback
- Signed
- first
- Condition
- Used - Fine
- Edition
- First Thus
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9780814478844 / 0814478840
- Quantity Available
- 1
- Seller
-
Gastonia, North Carolina, United States
- Item Price
-
$7.00$5.50 shipping to USA
Show Details
Description:
New York: AMACOM, 1995. First Thus . Trade Paperback. Fine/No Jacket. 8vo - over 7¾" - 9¾" tall. xv, 143 pp. First printing thus. Signed and dated by author Anderson on the title page, with a presentation inscription to Dori Sanders, South Carolina author.
Item Price
$7.00
$5.50
shipping to USA