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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty Paperback - 2013

by Matthew Dixon; Nick Toman; Rick Delisi


Details

  • Title The Effortless Experience: Conquering the New Battleground for Customer Loyalty
  • Author Matthew Dixon; Nick Toman; Rick Delisi
  • Binding Paperback
  • Edition International Ed
  • Pages 237
  • Volumes 1
  • Language ENG
  • Publisher Portfolio
  • Date 2013
  • ISBN 9780241003305 / 024100330X
  • Ages 18 to UP years
  • Grade levels 13 - UP
  • Dewey Decimal Code 658.812

About the author

MATTHEW DIXON is executive director of the Sales & Service Practice of CEB. He is a frequent contributor to "Harvard Business ""Review," and his previous book, "The Challenger ""Sale," was a "Wall Street Journal" bestseller and won acclaim as "the most important advance in selling for many years" (Neil Rackham) and "the beginning of a wave that will take over a lot of selling organizations in the next decade" ("Business Insider").
NICK TOMAN is senior director of research for CEB's Sales & Service Practice and is a frequent contributor to "Harvard Business Review." RICK DELISI is senior director of advisory services for CEB's Sales & Service Practice and a noted public speaker and facilitator.
CEB is the leading member-based advisory company. By combining the best practices of thousands of member companies with its advanced research methodologies and human capital analytics, CEB equips senior leaders and their teams with insight and actionable solutions to transform operations.
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

by Dixon, Matthew & Toman, Nicholas & DeLisi, Rick

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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

by Dixon, Matthew & Toman, Nicholas & DeLisi, Rick

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The Effortless Experience : Conquering the New Battleground for Customer Loyalty
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The Effortless Experience : Conquering the New Battleground for Customer Loyalty

by Dixon, Matthew, Toman, Nicholas, DeLisi, Rick

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The Effortless Experience : Conquering the New Battleground for Customer Loyalty
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The Effortless Experience : Conquering the New Battleground for Customer Loyalty

by Dixon, Matthew, Toman, Nicholas, DeLisi, Rick

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ISBN 10 / ISBN 13
9780241003305 / 024100330x
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty

The Effortless Experience: Conquering the New Battleground for Customer Loyalty

by Dixon, Matthew; Toman, Nicholas; Delisi, Rick

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Effortless Experience Conquering the New Battleground for Customer Loyalty

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The Effortless Experience, Conquering the New Battleground for Customer Loyalty

by Matthew Dixon; Nick Toman; Rick Delisi

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The Effortless Experience : Conquering the New Battleground for Customer Loyalty
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The Effortless Experience : Conquering the New Battleground for Customer Loyalty

by Dixon, Matthew, Toman, Nicholas, DeLisi, Rick

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Effortless Experience
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Effortless Experience

by Matthew; Toman Dixon

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