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Take Their Breath Away: How Imaginative Service Creates Devoted Customers
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Take Their Breath Away: How Imaginative Service Creates Devoted Customers Hardcover - 2009 - 1st Edition

by Chip R. Bell; John R. Patterson


From the publisher

Includes bibliographical references and index.

Details

  • Title Take Their Breath Away: How Imaginative Service Creates Devoted Customers
  • Author Chip R. Bell; John R. Patterson
  • Binding Hardcover
  • Edition number 1st
  • Edition 1
  • Pages 294
  • Volumes 1
  • Language ENG
  • Publisher Wiley
  • Date 2009-05
  • Illustrated Yes
  • ISBN 9780470443507 / 0470443502
  • Weight 1.1 lbs (0.50 kg)
  • Dimensions 9 x 6.3 x 1.1 in (22.86 x 16.00 x 2.79 cm)
  • Library of Congress subjects Customer services - United States, Consumer satisfaction - United States
  • Library of Congress Catalog Number 2008054902
  • Dewey Decimal Code 658.812

About the author

Chip R. Bell is founder and Senior Partner of The Chip Bell Group, a consulting firm that helps organizations create sustainable long-term customer devotion. He has served as a consultant or trainer to such major brands as Ritz-Carlton, the USAA, Hertz, Microsoft, and GE.

John R. Patterson is founder and President of Progressive Insights, a Chip Bell Group alliance partner. With more than twenty years of leadership experience, his consultingpractice focuses on helping organizations create and sustain incredible customer experiences.

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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers

by Bell, Chip R., Patterson, John R

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ISBN 10 / ISBN 13
9780470443507 / 0470443502
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers

by Bell, Chip R., Patterson, John R

  • Used
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ISBN 10 / ISBN 13
9780470443507 / 0470443502
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers

Take Their Breath Away : How Imaginative Service Creates Devoted Customers

by Chip R. Bell; John R. Patterson

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ISBN 10 / ISBN 13
9780470443507 / 0470443502
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Wiley & Sons, Incorporated, John, 2009. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Take Their Breath Away: How Imaginative Service Creates Devoted Customers
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Take Their Breath Away: How Imaginative Service Creates Devoted Customers

by Chip R. Bell; John R. Patterson

  • Used
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  • Hardcover
Condition
Used - Good
Binding
Hardcover
ISBN 10 / ISBN 13
9780470443507 / 0470443502
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Wiley, 2009-05-04. Hardcover. Good.
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Take Their Breath Away : How Imaginative Service Creates Devoted Customers
Stock Photo: Cover May Be Different

Take Their Breath Away : How Imaginative Service Creates Devoted Customers

by Bell, Chip R., Patterson, John R

  • Used
Condition
Used - Very Good
ISBN 10 / ISBN 13
9780470443507 / 0470443502
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Take Their Breath Away: How Imaginative Service Creates Devoted Customers
Stock Photo: Cover May Be Different

Take Their Breath Away: How Imaginative Service Creates Devoted Customers

by Bell, Chip R.; Patterson, John R

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Binding
Hardcover
ISBN 10 / ISBN 13
9780470443507 / 0470443502
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Wiley, 2009-05-04. Hardcover. New. New. In shrink wrap. Looks like an interesting title!
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