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Foundations of IT Service Management Based on ITIL V3 Paperback - 2007
by Van Haren Publishing (Editor)
Updated to reflect ITIL V3, this classic guide on the topic of ITIL focuses on the Lifecycle approach and covers such key topics pertaining to the ITIL V3 upgrade as service strategy, service design, service operation, service transition, and continual service improvement.
Details
- Title Foundations of IT Service Management Based on ITIL V3
- Author Van Haren Publishing (Editor)
- Binding Paperback
- Edition New
- Pages 360
- Volumes 1
- Language ENG
- Publisher Van Haren Publishing
- Date September 24, 2007
- Illustrated Yes
- Features Bibliography, Glossary, Illustrated, Index, Table of Contents
- ISBN 9789087530570 / 9087530579
- Weight 1.72 lbs (0.78 kg)
- Dimensions 9.41 x 6.78 x 0.87 in (23.90 x 17.22 x 2.21 cm)
- Dewey Decimal Code 658.403
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