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Restaurant Marketing for Owners and Managers
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Restaurant Marketing for Owners and Managers Paperback - 2003 - 1st Edition

by Patti J. Shock; John T. Bowen; John M. Stefanelli


From the publisher

This book is a concise, easy-to-use resource for applying marketing strategies to a foodservice facility, addressing issues like: How do I market my restaurant to prospective customers? Do loyalty programs really work in restaurants? How does the design of my restaurant and menu affect the perception of my operation? This text provides the restaurant/foodservice manager with specific tools tying marketing theory to practice. It also includes checklists and examples that can be applied to the day-to-day operation of their business.

First line

Marketing gives life to your restaurant.

From the rear cover

"Resourceful companies have these strategies and tactics in place, and the entrepreneur would be well served to employ them from the start."
-Bill Allen, Chief Executive Officer, Fleming's Prime Steakhouse & Wine Bar and Roy's Restaurants

"The authors have done a great job of encapsulating . . . the ideas, issues, and 'how-tos' in order to develop and maintain a marketing campaign that has a high return on investment to the foodservice operator."
-Rob Grimes, Chairman, Accuvia

"It flows beautifully and brilliantly and avoids . . . the obfuscations that litter so many books . . . in the industry."
-Stephen Michaelides, President, Words, Ink., former editor of Restaurant Hospitality

Restaurant Marketing for Owners and Managers provides a concise treatment of how to use marketing to create a successful restaurant. Helpful in the day-to-day operations of every restaurant, this practical guide:

  • Ties theory to practice, complete with tools for implementation
  • Discusses how to develop a menu based on a restaurant's location and design
  • Illustrates how to create a marketing plan and budget
  • Provides checklists and real-world examples

The Restaurant Basics Series provides restaurant owners and managers with expert advice and practical guidance on critical issues in restaurant operation and management. Written by leading authorities in their respective areas of expertise, these easy-to-use guides offer instant access to authoritative information on every aspect of the restaurant business and every type of restaurant-independent, chain, or franchise.

Details

  • Title Restaurant Marketing for Owners and Managers
  • Author Patti J. Shock; John T. Bowen; John M. Stefanelli
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 240
  • Volumes 1
  • Language ENG
  • Publisher Wiley, Hoboken
  • Date October 17, 2003
  • Features Index, Table of Contents
  • ISBN 9780471226277 / 0471226270
  • Weight 0.77 lbs (0.35 kg)
  • Dimensions 9.44 x 5.98 x 0.64 in (23.98 x 15.19 x 1.63 cm)
  • Library of Congress subjects Food service management, Restaurants - Marketing
  • Library of Congress Catalog Number 2002155597
  • Dewey Decimal Code 647.795

About the author

PATTI J. SHOCK, CPCE, is a professor and Chair of the Tourism and Convention Department of the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.

JOHN T. BOWEN is the Dean of the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston where he also holds the Barron Hilton Distinguished Chair.

JOHN M. STEFANELLI, PhD, is a professor and Chair of the Food and Beverage Department of the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.

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Restaurant Marketing for Owners and Managers (Wiley Restaurant Basics Series)

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Restaurant Marketing for Owners and Managers (Wiley Restaurant Basics Series)

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Restaurant Marketing for Owners and Managers

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Restaurant Marketing for Owners and Managers

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Restaurant Marketing for Owners and Managers (Wiley Restaurant Basics Series)
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Restaurant Marketing for Owners and Managers (Wiley Restaurant Basics Series)

by Patti J. Shock; John T. Bowen; John M. Stefanelli

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