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A Guide to Customer Service Skills for the Help Desk Professional
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A Guide to Customer Service Skills for the Help Desk Professional Paperback - 1999 - 1st Edition

by Donna Knapp


First line

Technology pervades our lives.

Details

  • Title A Guide to Customer Service Skills for the Help Desk Professional
  • Author Donna Knapp
  • Binding Paperback
  • Edition number 1st
  • Edition 1
  • Pages 160
  • Volumes 1
  • Language ENG
  • Publisher Course Technology, Boston, MA, U.S.A.
  • Date November 16, 1999
  • ISBN 9780760072622 / 0760072620
  • Weight 1.13 lbs (0.51 kg)
  • Dimensions 9.42 x 7.42 x 0.63 in (23.93 x 18.85 x 1.60 cm)
  • Dewey Decimal Code 658.812
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A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Knapp, Donna

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ISBN 10 / ISBN 13
9780760072622 / 0760072620
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Course Technology. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Knapp, Donna

  • Used
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  • Paperback
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Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9780760072622 / 0760072620
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Course Technology, 1999-11-16. Paperback. Good. 0.6299 in x 9.4213 in x 7.4213 in.
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A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Knapp, Donna

  • Used
Condition
Used - Very Good
ISBN 10 / ISBN 13
9780760072622 / 0760072620
Quantity Available
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Course Technology. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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$8.96
FREE shipping to USA
A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Knapp, Donna

  • Used
  • Acceptable
  • Paperback
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Used - Acceptable
Binding
Paperback
ISBN 10 / ISBN 13
9780760072622 / 0760072620
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Course Technology, 1999. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Donna Knapp

  • Used
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  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9780760072622 / 0760072620
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Course Technology, 1999-11-16. Paperback. Good.
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A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Knapp, Donna

  • Used
Condition
Used - Very Good
ISBN 10 / ISBN 13
9780760072622 / 0760072620
Quantity Available
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Course Technology. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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A Guide to Customer Service Skills for the Help Desk Professional
Stock Photo: Cover May Be Different

A Guide to Customer Service Skills for the Help Desk Professional

by Knapp, Donna

  • Used
  • Good
  • Paperback
Condition
Used - Good
Binding
Paperback
ISBN 10 / ISBN 13
9780760072622 / 0760072620
Quantity Available
1
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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