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UsedAcceptable. Stains on outside cover/inside the book. Minor water damage but all text is readable Cover has some rubbing and edgewear. Access codes, CD's, and other accessories may not be included.
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The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the "Nordstrom" of Your Industry Paperback - 2012 - 2nd Edition
by Robert Spector; Patrick D. McCarthy
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- Title The Nordstrom Way to Customer Service Excellence: The Handbook for Becoming the "Nordstrom" of Your Industry
- Author Robert Spector; Patrick D. McCarthy
- Binding Paperback
- Edition number 2nd
- Edition 2
- Pages 224
- Volumes 1
- Language ENG
- Publisher Wiley, Hoboken, NJ
- Date 2012-03
- ISBN 9781118076675 / 1118076672
- Weight 0.79 lbs (0.36 kg)
- Dimensions 9.25 x 7.42 x 0.52 in (23.50 x 18.85 x 1.32 cm)
- Library of Congress subjects Customer services - United States, Nordstrom (Firm) - Management
- Library of Congress Catalog Number 2011039735
- Dewey Decimal Code 658.812
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The Nordstrom Way: Second Edition
by Spector, Robert
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The Nordstrom Way: Second Edition
by Spector, Robert
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Patrick D. McCarthy; Robert Spector
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Wiley & Sons, Incorporated, John, 2012. Paperback. Acceptable. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Patrick D. McCarthy; Robert Spector
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- Acceptable
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- Used - Acceptable
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Wiley & Sons, Incorporated, John, 2012. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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$5.99
FREE shipping to USA
The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Patrick D. McCarthy; Robert Spector
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Wiley & Sons, Incorporated, John, 2012. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Patrick D. McCarthy; Robert Spector
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Wiley & Sons, Incorporated, John, 2012. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Patrick D. McCarthy; Robert Spector
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Wiley & Sons, Incorporated, John, 2012. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Patrick D. McCarthy; Robert Spector
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781118076675 / 1118076672
- Quantity Available
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Seattle, Washington, United States
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Wiley & Sons, Incorporated, John, 2012. Paperback. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Spector, Robert, McCarthy, Patrick D
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781118076675 / 1118076672
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Wiley & Sons, Incorporated, John. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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The Nordstrom Way to Customer Service Excellence : The Handbook for Becoming the 'Nordstrom' of Your Industry
by Spector, Robert, McCarthy, Patrick D
- Used
- Condition
- Used - Very Good
- ISBN 10 / ISBN 13
- 9781118076675 / 1118076672
- Quantity Available
- 1
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Mishawaka, Indiana, United States
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Wiley & Sons, Incorporated, John. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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