Do You Want to Keep Your Customers Forever? (Harvard Business Review Classics) by Don Peppers, and Martha Rogers B. Joseph Pine II ISBN 13: 9781422140277

Paperback. Very Good.

Harvard Business Press, 2010-03-02. Paperback. Good.

Harvard Business Press. Paperback. New.

Harvard Business School Publishing India Pvt. Ltd.. New.

Harvard Business School Publishing India Pvt. Ltd.. New.

Harvard Business School Publishing India Pvt. Ltd.. New. Do You Want to Keep Your Customers Forever? Pine BJ II/Peppers D/Rogers M

Harvard Business School Publishing India Pvt. Ltd.. New.

Harvard Business Review Press, 2010-03-02. Reprint. Paperback. Used:Good.

Paperback. New. Shows how to make mass customization and efficient and personal marketing work by putting companies and their consumers in a 'learning relationship'. This title explains how over time, this ongoing relationship allows your company to meet customer's changing needs, develop learning relationships with them and retain their business forever.

Paperback. Good. Access codes and supplements are not guaranteed with used items.

Paperback. New.