The Customer Rules
by Lee Cockerell
- Used
- fair
- Hardcover
- Signed
- first
- Condition
- Fair
- ISBN 10
- 0770435602
- ISBN 13
- 9780770435608
- Seller
-
San Antonio, Texas, United States
Payment Methods Accepted
About This Item
Synopsis
Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney . He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military.
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Details
- Bookseller
- Dead Tree Books (US)
- Bookseller's Inventory #
- Box53CustomerRules
- Title
- The Customer Rules
- Author
- Lee Cockerell
- Book Condition
- Used - Fair
- Quantity Available
- 1
- Binding
- Hardcover
- ISBN 10
- 0770435602
- ISBN 13
- 9780770435608
- Publisher
- Crown Business
- Place of Publication
- New York, New York
- Date Published
- 2013
- Bookseller catalogs
- Nonfiction; Business; Financial;
Terms of Sale
Dead Tree Books
30 day return guarantee, with full refund including original shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. For discretionary returns, we may withhold shipping costs. We ship most items through Media Mail in water-repellent mailers with cardboard added for sturdiness if needed.
About the Seller
Dead Tree Books
About Dead Tree Books
Glossary
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- Tight
- Used to mean that the binding of a book has not been overly loosened by frequent use.
- Title Page
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- Jacket
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- First Edition
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