The Customer Rules
by Cockerell, Lee
Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney. He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military.
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The Customer Rules
by Lee Cockerell
- Condition
- Used - Fair
- Published
- 2013
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
San Antonio, Texas, USA
- Item Price
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$10.00
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Inscribed by the author on the title page. Stated First Edition. Dust jacket is missing. Boards have very minor wear. No stickers/residue. No writing or markings noted other than the inscription. Binding and pages are tight. A nice copy. Nonsmoking environment.
Item Price
$10.00
The Customer Rules : The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used - Good
- Published
- 2013
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
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$5.99
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Description:
Crown/Archetype, 2013. Hardcover. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
The Customer Rules : The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used - Good
- Published
- 2013
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
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$5.99
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Description:
Crown/Archetype, 2013. Hardcover. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
The Customer Rules : The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used - Good
- Published
- 2013
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
-
$5.99
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Description:
Crown/Archetype, 2013. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used - Very Good
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
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Frederick, Maryland, USA
- Item Price
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$4.35
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Crown Currency. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name, short gifter’s inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Item Price
$4.35
The Customer Rules : The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used - Very Good
- Published
- 2013
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
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$5.99
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Description:
Crown/Archetype, 2013. Hardcover. Very Good. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
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- ISBN
- 9780770435608
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Interlochen, Michigan, USA
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UsedGood. The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials. Item Price
$5.99
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Cockerell, Lee
- Condition
- Used - Good
- Published
- 2013
- Binding
- Paperback
- ISBN
- 9781781251225
- Quantity Available
- 1
- Seller
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Seattle, Washington, USA
- Item Price
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$11.92
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Profile Books(GB), 2013. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$11.92
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used:Good
- Published
- 2013-01-01
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
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HOUSTON, Texas, USA
- Item Price
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$21.04
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Currency, 2013-01-01. Hardcover. Used:Good. Item Price
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- UsedVeryGood
- Published
- 2013-03-04
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
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Springfield, Virginia, USA
- Item Price
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$5.48
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Crown Currency, 2013-03-04. hardcover. UsedVeryGood. 5x0x7. Very Good condition.Crisp pages. Clean cover and pages. Book shows minimal shelf wear. No highlighting/marking. Not Satisfied? Contact us to get a refund. Item Price
$5.48
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- UsedVeryGood
- Published
- 2013-03-04
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
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Springfield, Virginia, USA
- Item Price
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$5.48
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Description:
Crown Currency, 2013-03-04. hardcover. UsedVeryGood. 5x0x7. Very Good condition.Crisp pages. Clean cover and pages. Book shows minimal shelf wear. No highlighting/marking. Not Satisfied? Contact us to get a refund. Item Price
$5.48
The Customer Rules: The 39 essential rules for delivering sensational service
by Cockerell, Lee
- Condition
- Used - Very Good
- Binding
- Paperback
- ISBN
- 9781781251225
- Quantity Available
- 1
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GORING BY SEA, West Sussex, GBR
- Item Price
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$2.81
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Paperback. Very Good. Item Price
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The Customer Rules: The 39 essential rules for delivering sensational service
by Cockerell, Lee
- Condition
- Used - Good
- Binding
- Paperback
- ISBN
- 9781781251225
- Quantity Available
- 1
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GORING BY SEA, West Sussex, GBR
- Item Price
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$2.81
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Paperback. Good. Item Price
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- New
- Published
- 2013-03-04
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
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tontitown, Arkansas, USA
- Item Price
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$9.78
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Currency, 2013-03-04. hardcover. New. 5x0x7. Item Price
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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- New
- Published
- 2013-03-04
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
tontitown, Arkansas, USA
- Item Price
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$10.68
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Currency, 2013-03-04. hardcover. New. 5x0x7. Item Price
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The Customer Rules: The 39 essential rules for delivering sensational service
by Cockerell, Lee
- Condition
- Used; Very Good
- Binding
- Paperback
- ISBN
- 9781781251225
- Quantity Available
- 1
- Seller
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Milton Keynes , Buckinghamshire, GBR
- Item Price
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$4.60
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Profile Books. Paperback. Used; Very Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are… Read more about this item Item Price
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The Customer Rules: The 39 essential rules for delivering sensational service
by Cockerell, Lee
- Condition
- Like New
- Binding
- Paperback
- ISBN
- 9781781251225
- Quantity Available
- 1
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GORING BY SEA, West Sussex, GBR
- Item Price
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$2.81
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Paperback. Like New. Item Price
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Customer Rules
by Lee Cockerell
- Condition
- Used - Acceptable
- Edition
- Main
- ISBN
- 9781781251225
- Quantity Available
- 1
- Seller
-
Philadelphia, Pennsylvania, USA
- Item Price
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$10.09
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Profile Books. Main. Acceptable. Acceptable. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported Item Price
$10.09
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Like New
- Published
- 2013-01-01
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
Fairfax Station, Virginia, USA
- Item Price
-
$18.63
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Currency, 2013-01-01. Hardcover. Like New. Item Price
$18.63
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
by Lee Cockerell
- Condition
- Used - Ships same or next business day
- Published
- 2013-03-04
- Binding
- Hardcover
- ISBN
- 9780770435608
- Quantity Available
- 1
- Seller
-
tontitown, Arkansas, USA
- Item Price
-
$6.40
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Crown Currency, 2013-03-04. hardcover. Ships same or next business day . 5x0x7. Item Price
$6.40