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Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most

Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most

by Bruce Patton, Douglas Stone, Sheila Heen

  • Used
  • Paperback
Condition
Used; Good
ISBN 10
014027782X
ISBN 13
9780140277821
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Milton Keynes , Buckinghamshire, United Kingdom
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About This Item

Penguin. Paperback. Used; Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 05/25/2000

Synopsis

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving

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Details

Bookseller
Brit Books Ltd GB (GB)
Bookseller's Inventory #
mon0001605499
Title
Difficult Conversations: How to Discuss What Matters Most
Author
Bruce Patton, Douglas Stone, Sheila Heen
Format/Binding
Paperback
Book Condition
Used; Good
Quantity Available
3
ISBN 10
014027782X
ISBN 13
9780140277821
Publisher
Penguin
This edition first published
May 25, 2000

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About the Seller

Brit Books Ltd

Seller rating:
This seller has earned a 5 of 5 Stars rating from Biblio customers.
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Milton Keynes , Buckinghamshire

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