Difficult Conversations
by Sheila, Stone- Douglas/ Patton- Bruce/ Heen-
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving
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Difficult Conversations : How to Discuss What Matters Most
by Sheila Heen; Douglas Stone; Bruce Patton
- Condition
- Used - Good
- Published
- 2000
- Binding
- Paperback
- ISBN
- 9780140288520
- Quantity Available
- 1
- Seller
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Seattle, Washington, USA
- Item Price
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$5.99
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Penguin Publishing Group, 2000. Paperback. Good. Disclaimer:Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
Difficult Conversations: How to Discuss What Matters Most
by Stone, Douglas; Patton, Bruce; Heen, Sheila
- Condition
- Used - Very Good
- Edition
- Anniversary,Updated
- ISBN
- 9780143118442
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- 1
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Philadelphia, Pennsylvania, USA
- Item Price
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$6.41
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Penguin Books. Anniversary,Updated. Very Good. Very Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported Item Price
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Difficult Conversations: How to Discuss What Matters Most
by Bruce Patton, Douglas Stone, Sheila Heen
- Condition
- Used; Good
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- Paperback
- ISBN
- 9780140277821
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Milton Keynes , Buckinghamshire, GBR
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Penguin. Paperback. Used; Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within… Read more about this item Item Price
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Difficult Conversations : How to Discuss What Matters Most
by Sheila Heen; Douglas Stone; Bruce Patton
- Condition
- Used - Good
- Published
- 2000
- Binding
- Paperback
- ISBN
- 9780140288520
- Quantity Available
- 1
- Seller
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Seattle, Washington, USA
- Item Price
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$5.99
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Penguin Publishing Group, 2000. Paperback. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
Difficult Conversations : How to Discuss What Matters Most
by Bruce Patton; Douglas Stone; Sheila Heen
- Condition
- Used - Acceptable
- Published
- 2010
- Binding
- Paperback
- ISBN
- 9780143118442
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Seattle, Washington, USA
- Item Price
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Penguin Publishing Group, 2010. Paperback. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.34
Difficult Conversations: How to Discuss What Matters Most
by Stone, Douglas; Patton, Bruce; Heen, Sheila
- Condition
- Used - Acceptable
- Published
- 2010
- Binding
- Paperback
- ISBN
- 9780143118442
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- 1
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Seattle, Washington, USA
- Item Price
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$6.30
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Penguin Books, 2010. Paperback. Acceptable. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.30
Difficult Conversations: How to Discuss What Matters Most
by Stone, Douglas; Patton, Bruce; Heen, Sheila
- Condition
- Used - Good
- Edition
- Anniversary,Updated
- ISBN
- 9780143118442
- Quantity Available
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Philadelphia, Pennsylvania, USA
- Item Price
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$6.24
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Penguin Books. Anniversary,Updated. Good. Good. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported Item Price
$6.24
Difficult Conversations: How to Discuss What Matters Most
by Patton, Bruce; Stone, Douglas; Heen, Sheila
- Condition
- Used - Very Good +
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- Very Good +
- Published
- 1999-04-01
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- Hardcover
- ISBN
- 9780670883394
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Excelsior, Minnesota, USA
- Item Price
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$9.64
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Viking Adult, 1999-04-01. Hardcover. Very Good +/Very Good +. 8x6x0. Clean, solid copy with unmarked text. May have a couple creased page corners. Cover corners are square; pressure bends at spine ends. Binding is tight and square. Jacket has mild surface and edge wear; no tears. Books that sell for $9 or more ship in a box; under… Read more about this item Item Price
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Difficult Conversations: How to Discuss What Matters Most
by Stone, Douglas, Patton, Bruce, Heen, Sheila
- Condition
- Used - Good
- ISBN
- 9780143118442
- Quantity Available
- 1
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Frederick, Maryland, USA
- Item Price
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$17.98
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Penguin Books. Used - Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Item Price
$17.98
Difficult Conversations : How to Discuss What Matters Most
by Douglas Stone; Bruce Patton; Sheila Heen
- Condition
- Used - Good
- Published
- 1999
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
- Seller
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Seattle, Washington, USA
- Item Price
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$6.15
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Penguin Publishing Group, 1999. Hardcover. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.15
Difficult Conversations : How to Discuss What Matters Most
by Douglas Stone; Bruce Patton; Sheila Heen
- Condition
- Used - Acceptable
- Published
- 1999
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
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$6.09
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Description:
Penguin Publishing Group, 1999. Hardcover. Acceptable. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.09
Difficult Conversations : How to Discuss What Matters Most
by Douglas Stone; Bruce Patton; Sheila Heen
- Condition
- Used - Acceptable
- Published
- 1999
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
-
$6.09
Show Details
Description:
Penguin Publishing Group, 1999. Hardcover. Acceptable. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.09
Difficult Conversations : How to Discuss What Matters Most
by Douglas Stone; Bruce Patton; Sheila Heen
- Condition
- Used - Good
- Published
- 1999
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
-
$5.99
Show Details
Description:
Penguin Publishing Group, 1999. Hardcover. Good. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
Difficult Conversations : How to Discuss What Matters Most
by Douglas Stone; Bruce Patton; Sheila Heen
- Condition
- Used - Good
- Published
- 1999
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
- Seller
-
Seattle, Washington, USA
- Item Price
-
$5.99
Show Details
Description:
Penguin Publishing Group, 1999. Hardcover. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$5.99
Difficult Conversations: How to Discuss What Matters Most
by Stone, Douglas F.
- Condition
- Used - Acceptable
- Published
- 1999
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
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Seattle, Washington, USA
- Item Price
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$6.06
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Viking Books, 1999. Hardcover. Acceptable. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.06
Difficult Conversations: How to Discuss What Matters Most
by Patton, Bruce
- Condition
- Used: Good
- Edition
- 3d ptg
- Published
- 1999-04-01
- Binding
- Hardcover
- ISBN
- 9780670883394
- Quantity Available
- 1
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HOUSTON, Texas, USA
- Item Price
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$8.20
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Brand: Viking Adult, 1999-04-01. 3d ptg. hardcover. Used: Good. Item Price
$8.20
Difficult Conversations: How to Discuss What Matters Most
by Stone, Douglas, Patton, Bruce, Heen, Sheila
- Condition
- Used - Acceptable
- ISBN
- 9780143118442
- Quantity Available
- 1
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Eugene , Oregon, USA
- Item Price
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$4.99
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Penguin Books. Used - Acceptable. Paperback The item is fairly worn but still readable. Signs of wear include aesthetic issues such as scratches, worn covers, damaged binding. The item may have identifying markings on it or show other signs of previous use. May have page creases, creased spine, bent cover or markings inside. Packed with care, shipped promptly.… Read more about this item Item Price
$4.99
Difficult Conversations: How to Discuss What Matters Most
by Douglas Stone
- Condition
- Used - Good
- Published
- 1999
- Binding
- Paperback
- ISBN
- 9780718143619
- Quantity Available
- 1
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Seattle, Washington, USA
- Item Price
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$6.28
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Michael Joseph, 1999. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$6.28
Difficult Conversations (The 10th-anniversary Edition) (Chinese Edition)
by Douglas Stone; Bruce Patton; Sheila Heen
- Condition
- Used - Good
- Published
- 2011
- Binding
- Paperback
- ISBN
- 9787507423587
- Quantity Available
- 1
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Seattle, Washington, USA
- Item Price
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$17.54
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China City Press, 2011. Paperback. Good. Disclaimer:Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Item Price
$17.54
Difficult Conversations: How to Discuss What Matters Most
by Patton, Bruce, Stone, Douglas, Heen, Sheila
- Condition
- Used - Good
- ISBN
- 9780670883394
- Quantity Available
- 1
- Seller
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Frederick, Maryland, USA
- Item Price
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$6.99
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Viking Adult. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Item Price
$6.99