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UsedGood. The book may have minor cosmetic wear (i.e. creased spine/cover, scratches, curled corners, folded pages, minor sunburn, minor water damage, minor bent). The book may have some highlights/notes/underlined pages - Accessories such as CD, codes, toys, may not be included - Safe and Secure Mailer - No Hassle Return
The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management by Donna Knapp - 2010-08-10
by Donna Knapp
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
by Donna Knapp
- Used
- Paperback
J. Ross Publishing, Inc, 2010-08-10. Paperback. Used: Good.
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Ergodebooks
(US)
- Format/Binding Paperback
- Book Condition Used: Good
- Quantity Available 1
- Binding Paperback
- ISBN 10 1604270497
- ISBN 13 9781604270495
- Publisher J. Ross Publishing, Inc
- Date Published 2010-08-10
We have 4 copies available starting at $8.89.
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
by Add Knapp, Donna
- Used
- Condition
- UsedGood
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
- Quantity Available
- 1
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Phoenix, Arizona, United States
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Stock Photo: Cover May Be Different
The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
by Knapp, Donna
- Used
- Good
- Paperback
- Condition
- Used - Good
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
- Quantity Available
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Newport Coast, California, United States
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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The ITSM Process Design Guide: Developing, Reengineering, and Improving IT Service Management
by Donna Knapp
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- Paperback
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- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
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- 5
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Southport, Merseyside, United Kingdom
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Paperback / softback. New. Provides detailed guidance on assessing, designing, measuring, and integrating IT service management (ITSM) processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.
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The Itsm Process Design Guide: Developing, Reengineering, and Improving It Service Management
by Knapp, Donna
- New
- Paperback
- Condition
- New
- Binding
- Paperback
- ISBN 10 / ISBN 13
- 9781604270495 / 1604270497
- Quantity Available
- 1
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Exeter, Devon, United Kingdom
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$96.86$10.00 shipping to
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J Ross Pub, 2010. Paperback. New. 248 pages. 8.90x5.90x0.80 inches.
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