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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by Goodman, John

by Goodman, John

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits by Goodman, John
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

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AMACOM. Used - Good. Ships from the UK. Shows some signs of wear, and may have some markings on the inside. 100% Money Back Guarantee. Your purchase also supports literacy charities.

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth,...
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

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ISBN 10 / ISBN 13
9780814413333 / 0814413331
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AMACOM. Used - Very Good. . good. All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

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[ Edition: first ]. Good Condition. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] Publisher: AMACOM Pub Date: 5/13/2009 Binding: Hardcover Pages: 272
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth,...

Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by John A. Goodman

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9780814413333 / 0814413331
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AMACOM, 2009. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth,...
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

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ISBN 10 / ISBN 13
9780814413333 / 0814413331
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AMACOM. Used - Good. Used book that is in clean, average condition without any missing pages.
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth,...
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Strategic Customer Service : Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

  • Used
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Used - Very Good
ISBN 10 / ISBN 13
9780814413333 / 0814413331
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AMACOM. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

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ISBN 10 / ISBN 13
9780814413333 / 0814413331
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John

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ISBN 10 / ISBN 13
9780814413333 / 0814413331
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AMACOM, 5/13/2009 12:00:01 A. hardcover. Good. 1.2000 in x 9.1000 in x 6.1000 in. This is a used book in good condition and may show some signs of use or wear .
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth,...

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

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  • Hardcover
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Used - Very Good
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Hardcover
ISBN 10 / ISBN 13
9780814413333 / 0814413331
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Hardback. Very Good.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth,...
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

by Goodman, John A

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Hardcover
ISBN 10 / ISBN 13
9780814413333 / 0814413331
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AMACOM, 2009-05-12. hardcover. New. In shrink wrap.
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