Working with Emotional Intelligence

Bloomsbury Publishing, United Kingdom, 1999. 1st Edition. Soft cover. Fine. 1st Printing. 386 pages. Text body is clean, and free from previous owner annotation, underlining and highlighting. Binding is tight, covers and spine fully intact. All edges are clean, neat and free of foxing. Items are shipped same day or next business day and are shipped directly from our Australian address. SYNOPSIS: Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success. Quantity Available: 1. Category: General, Business Development, General, Entrepreneurship; ISBN: 0747543844. ISBN/EAN: 9780747543848. Pictures of this item not already displayed here available upon request. Inventory No: 0001649. . 9780747543848