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Delivering Quality Service

Delivering Quality Service

Delivering Quality Service
Stock Photo: Cover May Be Different

Delivering Quality Service

by Zeithaml, Valarie A

  • Used
  • Hardcover
  • first
Condition
Good in Good DJ/Good
ISBN 10
0029357012
ISBN 13
9780029357019
Seller
Seller rating:
This seller has earned a 2 of 5 Stars rating from Biblio customers.
Comfort, Texas, United States
Item Price
$24.09
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About This Item

New York, NY: Free Press, 1990. 1st Ed 3rd Pr. Notes in ink inside front cover, on DJ and in some margins. Some text underlined in ink. Hardbound. 8vo. 120 Pgs.. Good in Good DJ/Good. Delivering Quality Service published by Free Press, New York, NY, 1990. 1st Edition 3rd Printing. Hardbound. Paper DJ. Size 8vo (up to 9-1/2'' tall). Condition: Good in Good DJ. Notes in ink inside front cover, on DJ and in some margins. Some text underlined in ink. 226 Pgs. ISBN 0029357012. LCCN 89-23592. Balance Customer Perceptions and Expectations. By Valarie A. Zeithaml, A. Parasuraman, and Leonard L. Berry. Description text copyright 2002 BooksForComfort. Item ID 5557.

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Details

Bookseller
Comfort Kraft US (US)
Bookseller's Inventory #
5557
Title
Delivering Quality Service
Author
Zeithaml, Valarie A
Format/Binding
Notes in ink inside front cover, on DJ and in some margins. Some text underlined in ink. Hardbound. 8vo. 120 Pgs.
Book Condition
Used - Good in Good DJ
Jacket Condition
Good
Quantity Available
1
Edition
1st Ed 3rd Pr
Binding
Hardcover
ISBN 10
0029357012
ISBN 13
9780029357019
Publisher
Free Press
Place of Publication
New York, NY
Date Published
1990
Keywords
Management

Terms of Sale

Comfort Kraft

30 day return guarantee, with full refund including original shipping costs ( if not shipped for free) for up to 30 days after delivery if an item arrives not as described on biblio or damaged in transit.

About the Seller

Comfort Kraft

Seller rating:
This seller has earned a 2 of 5 Stars rating from Biblio customers.
Biblio member since 2017
Comfort, Texas

About Comfort Kraft

We have been in business since 1988 and have been online since 1997
We have our own web stores as well as affiliates such as ABE, Biblio, Ebid, Antiqbook.
We have been selling books since 1999 and take pride in our complete descriptions of our books.
We are (slowly) setting up a B&M store on our country property and hope to have it open ASAP.
We will have both books and craft/collectible items in the shop. IN the meantime, please find us online

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