Stock Photo: Cover May Be Different
Delivering Quality Service
by Zeithaml, Valarie A
- Used
- Hardcover
- first
- Condition
- Good in Good DJ/Good
- ISBN 10
- 0029357012
- ISBN 13
- 9780029357019
- Seller
-
Comfort, Texas, United States
Payment Methods Accepted
About This Item
New York, NY: Free Press, 1990. 1st Ed 3rd Pr. Notes in ink inside front cover, on DJ and in some margins. Some text underlined in ink. Hardbound. 8vo. 120 Pgs.. Good in Good DJ/Good. Delivering Quality Service published by Free Press, New York, NY, 1990. 1st Edition 3rd Printing. Hardbound. Paper DJ. Size 8vo (up to 9-1/2'' tall). Condition: Good in Good DJ. Notes in ink inside front cover, on DJ and in some margins. Some text underlined in ink. 226 Pgs. ISBN 0029357012. LCCN 89-23592. Balance Customer Perceptions and Expectations. By Valarie A. Zeithaml, A. Parasuraman, and Leonard L. Berry. Description text copyright 2002 BooksForComfort. Item ID 5557.
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Details
- Bookseller
- Comfort Kraft (US)
- Bookseller's Inventory #
- 5557
- Title
- Delivering Quality Service
- Author
- Zeithaml, Valarie A
- Format/Binding
- Notes in ink inside front cover, on DJ and in some margins. Some text underlined in ink. Hardbound. 8vo. 120 Pgs.
- Book Condition
- Used - Good in Good DJ
- Jacket Condition
- Good
- Quantity Available
- 1
- Edition
- 1st Ed 3rd Pr
- Binding
- Hardcover
- ISBN 10
- 0029357012
- ISBN 13
- 9780029357019
- Publisher
- Free Press
- Place of Publication
- New York, NY
- Date Published
- 1990
- Keywords
- Management
Terms of Sale
Comfort Kraft
30 day return guarantee, with full refund including original shipping costs ( if not shipped for free) for up to 30 days after delivery if an item arrives not as described on biblio or damaged in transit.
About the Seller
Comfort Kraft
Biblio member since 2017
Comfort, Texas
About Comfort Kraft
We have been in business since 1988 and have been online since 1997
We have our own web stores as well as affiliates such as ABE, Biblio, Ebid, Antiqbook.
We have been selling books since 1999 and take pride in our complete descriptions of our books.
We are (slowly) setting up a B&M store on our country property and hope to have it open ASAP.
We will have both books and craft/collectible items in the shop. IN the meantime, please find us online
We have our own web stores as well as affiliates such as ABE, Biblio, Ebid, Antiqbook.
We have been selling books since 1999 and take pride in our complete descriptions of our books.
We are (slowly) setting up a B&M store on our country property and hope to have it open ASAP.
We will have both books and craft/collectible items in the shop. IN the meantime, please find us online