Description:
Paperback. Very Good.
Stock Photo: Cover May Be Different
Service Breakthroughs Hardcover - 1990
by James L. Heskett; W. Earl Sasser (With); Christopher W. Hart (With)
Details
- Title Service Breakthroughs
- Author James L. Heskett; W. Earl Sasser (With); Christopher W. Hart (With)
- Binding Hardcover
- Edition 1st
- Pages 306
- Volumes 1
- Language ENG
- Publisher Free Press, New York
- Date 1990-09
- Illustrated Yes
- ISBN 9780029146750 / 0029146755
- Weight 1.31 lbs (0.59 kg)
- Dimensions 9.56 x 6.43 x 1.07 in (24.28 x 16.33 x 2.72 cm)
- Library of Congress subjects Customer services, Sales management
- Library of Congress Catalog Number 90034202
- Dewey Decimal Code 658.812
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Service Breakthroughs: Changing the Rules of the Game
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GORING BY SEA, West Sussex, United Kingdom
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Service Breakthroughs: Changing the Rules of the Game
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GORING BY SEA, West Sussex, United Kingdom
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Paperback. Acceptable.
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Service Breakthroughs: Changing the Rules of the Game
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Waltham, Massachusetts, United States
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Free Press. Used - Very Good. A bright, square, and overall a nice copy
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Service Breakthroughs : Changing the Rules of the Game
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Dunfermline, Fife, United Kingdom
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Free Press. Used - Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Mishawaka, Indiana, United States
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Free Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Service Breakthroughs
by Heskett, James L.
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Seattle, Washington, United States
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Free Press, 1990. Hardcover. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Service Breakthroughs: Changing the Rules of the Game
by Heskett, James L.
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- 9780029146750 / 0029146755
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Frederick, Maryland, United States
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$8.38$3.99 shipping to USA
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Free Press. Used - Like New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.
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Service Breakthroughs: Changing the Rules of the Game
by Heskett, James L.
- Used
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Frederick, Maryland, United States
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Free Press. Used - Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Service Breakthroughs: Changing the Rules of the Game
by Heskett, James L.;Sasser Jr., W. Earl; Hart, Christopher W. L.
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Anaheim, California, United States
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$9.59$5.19 shipping to USA
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U.S.A.: Free Press. Good/Very Good. 1990. Later Edition. Hard Cover. 0029146755 The dust jacket's price is still intact. Pages are clean, tight and bright. The prior owner taped the dust jacket flaps to the book. There are two pages with partial highlighting and of these pages there are also a stain at the top area. All pages remain very legible. 306 pages. .
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SERVICE BREAKTHROUGHS
by HESKETT, JAMES L., SASSER, W. EARL JR & HART, CHRISTOPHER,W.L
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Denton, Texas, United States
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Description:
Title: Service Breakthroughs Changing the Rules of the GameAuthor: James L. Heskett, W. Earl Sasser, Jr. and Christopher W.L. HartISBN: 0029146755Publisher: Free PressPublication Date: 1990Binding: HardcoverCondition: Very goodComments: Signed by Author, slight shelf wear, slight scuffs on covers.
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