from Charity Bookstall

Chicago: Nightingale Conant Folio size plastic case holds six audio cassettes Contents include: Psychology of Selling Developing a Powerful Sales Personality Why People Buy Creative Selling Approaching the Prospect The Sales Process The Psychology of Closing When Objections Get in the Way Winning Closing Techniques - I Winning Closing Techniques - II Managing Your Time Effectively Ten Keys to… Read more

Author House, 2005. Signed on fep. "Autographed by the Author" sticker on front cover 8vo size trade paperback with photo illustrated front cover; 203 pages From back: "In response to the urgent need for a flexible, innovative process that will enable people to grasp the essential skills necessary to close a sale in any situation, Baseline… Read more

New York: Bantam, 1988. Signed and inscribed on fep 8vo size hardcover with dust jacket; 193 pages From jacket: "(The author) is one of the most successful women ever to enter the field of direct sales. The #1 National Sales Director for Mary Kay Cosmetics, she is one of America's top motivators, earning a six-figure income… Read more

New York: John Wiley, 2011. 8vo size hardcover with dust jacket; 232 pages From jacket: "(This book) explains the "sales management trap" where you spend you days exhausting yourself with middling tasks, losing out on sales, and suffering under a team of people who lack accountability and leadership. Drawing from the experiences of scores of sales managers,… Read more

New York: American Management Association, 1996. Signed by co-author Ron Zemke on half title page. 8vo size trade paperback; 148 bright, white pages with black and white illustrations. From back: "Provides a solid foundation in mastering the art of developing excellent employees, the strongest defense against service quality trouble! -- Gary Langley" Contents include: Thinking… Read more

New York: Hyperion, 2003. Signed and inscribed "hugs" on title page. 283 pages. Two quarter inch tears to jacket top at spine and one quarter inch tear to bottom jacket spine. From jacket: "(Jack Mitchell) has deceptively simple but winning approach to customer service - that a relationship is at the heart of every transaction." Quotes are… Read more